OBJECTIVE

Seeking a full time permanent administrative office position.

PROFESSIONAL PROFILE

• Extensive experience in all aspects of office management including small computer network setup and use, correspondence, customer service, computer graphics, web design and sales support.
• I am available to work on assignments in the US and Canada (dual citizenship.)
• Licensed Notary Public in Washington State.

OFFICE SKILLS

• Able to manage all aspects of a small office including bookkeeping and payroll Example: Set up 2 small offices to use Quickbooks for accounts receivable, payable and payroll. Filed tax returns and other required reports and purchased supplies.
• Able to work effectively either alone or with others.
• Example: Designed and set up a computerized database to keep track of customers, production and income; and trained the other staff in its use.
• Excellent letter writing skills
• Example: Crafted marketing letters to clients.
• Familiar with a wide range of office machines and equipment and their use.

COMPUTERS

• Troubleshoot PC hardware and software
• Installed and customized Windows 95/98/2000/XP and OS/2
• Set up small networks with TCPIP and NETBIOS, including printing.
  Example: Set up a 2 small office network using Windows 98, 2000, XP and OS/2. Did both hardware and software upgrades on machines.
• Proficient with standard PC Software such as:
  • Microsoft Word, Excel, Access and PowerPoint;
  • QuickBooks;
  • Adobe Acrobat and Pagemill;
  • Lotus 123, WordPro and Approach;
  • CorelDraw

CUSTOMER SERVICE

• Designed promotional, proposal and marketing materials for sales personnel (examples available)
• Extensive direct customer contact resolving problems with a high level of customer satisfaction
• Designed and maintained web pages (examples available)